Can I amend a Saver or Sale rate booking?
You can amend your saver room subject to availability of the same room rate (and room type) at the same hotel. It is not possible to upgrade your room type or room rate. You can make the following modifications to a Saver / Sale rates booking using the Modify your booking option on the website. Amendments must be made in advance of the date of stay as follows: £29,39,49 and 59 rates 7 days in advance, £19 rates 21 days in advance. You can change the room type or date of arrival for a £5 booking amendment fee. You can increase the length of stay by purchasing additional nights for the same rate. You can reduce the length of stay but will not receive a refund for the nights no longer required. All amendments are subject to availability at the time of amendment
Can I book a Saver/Sale room and a Flexible rate room at the same hotel?
Yes you can add both a Saver / Sale room and a Flexible room to your basket. Flexible rooms and Saver / Sale rooms are subject to specific terms and conditions. Please see our Terms for more details.
Are Saver / Sale rooms available at all hotels?
Saver and Sale rates are available at selected hotels on selected nights and available on a first come first served basis.
Do I need to book Saver/Sale rooms in advance?
Yes, Saver rooms need to be booked in advance of when you want to stay. £19 Saver rooms must be booked at least 21 days in advance. £29, £39, £49 or £59 Saver rooms must be booked at least 7 days in advance. Sale rooms must also be booked in advance. Each Sale will include details of how far ahead you must book.
How far in advance can I search for a Saver/Sale room?
You can search up to 12 months in advance for Saver rates using the Saver room search tool.
How do I book more than one Saver/Sale room?
Saver / Sale rooms can only be booked one night at a time. When you have located the room you want, simply add it to your basket. You can then select the option to return to the search results or start a new search using the orange Saver search panel.
Can I book a Saver/Sale room by phone?
No, Saver and Sale rates are only available to book on the website.