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Assistant Hotel Manager
Birmingham Central Bull Ring Travelodge

Position:
Assistant Hotel Manager
Pay:
up to £23,000 DOE
Job Description

Travelodge is expanding fast and we now have over 550 hotels. We pride ourselves in giving all of our customers unbeatable value and a quality experience. We now have over 550 hotels across the UK, Spain and Ireland. Our Assistant Hotel Managers are passionate about delivering an outstanding customer experience and strive to deliver a consistently high quality product plus great service at every contact point. 


As Assistant Hotel Manager of the 210 room site in Birmingham Bull Ring, you would be responsible for one of the largest and most profitable hotels in the business. Your role would also include:

  • Primary responsibility for either the housekeeping, reception or bar café teams

  • Reviewing customer feedback in your department to produce targeted action plans

  • Working with team members to create personal development plans

  • Recruiting motivated team members and making sure they have a warm induction

  • Maximising food and beverage sales by cross and upselling

  • Reporting and overseeing any repairs or maintenance needed

  • Additional responsibilities include rota management, banking and health and safety


At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’.


By achieving customer satisfaction targets, Hotel Managers can earn an annual bonus of up to 20%. Additional benefits include:

  • Life insurance and 4% pension

  • 50% discount on rooms plus food and drink

  • Discounts for friends and family with thousands of rooms at £14.99

  • £50 voucher on each work anniversary

  • Additional holiday with each year of tenure

  • Discounts off many high street retailers and mobile phone bills

  • 40 hours per week (typical shifts are 7am to 3pm or 3pm to 11pm)


If a career as an Assistant Hotel Manager appeals then click ‘apply’ now. We’d love to hear from you.


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