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IT New Openings Coordinator - 12 month FTC
Travelodge Support Office Thame

IT jobs
up to £22,100 DOE
Job Description
Our mission

Travelodge’s mission is to be the UK’s favourite hotel for value.

With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations.

The mission within IT is to ensuring innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications.

The job in a nutshell

As IT New Openings Coordinator in our IT infrastructure team, you will coordinate day to day with third party suppliers in the areas of networks, telephony and infrastructure applications. This is a great opportunity for someone with strong coordination skills who wants to start a career in IT, build technical understanding and play a key role in the delivery of IT projects.

What you’ll be doing

  • Coordinate IT components of new openings, working closely with our new openings team and coordinate internal and third parties deliverables

  • Place equipment and consulting orders with various suppliers in line with the process

  • Coordinate delivery dates of project activities

  • Engage regularly and independently with various suppliers to schedule planned work visits and ensure progress

  • Ensure internal systems / trackers, documentation and dashboards are updated accurately and regularly with each new opening progress information

  • Manage project documents in accordance with company expectations

  • Build good relationship with suppliers

  • Attend and take notes in regular supplier meetings and conference calls

  • Proactively identify and escalate risks and issues

  • Resolving minor issues related to projects

  • Ensure all project deliverables are effectively transitioned into opening activities, working closely with third party service providers and new opening’s support partners to ensure all the requirements are met

  • Prioritise and action several tasks at a time

  • Administrate the project budget and expenditure

  • Raise and receipt purchase orders with the approval of line manager

What we’ll expect from you

To succeed in this role, you’ll have project coordination or administration experience in complex projects within a fast paced and customer focused environment

You’ll be a tenacious self-starter who is comfortable working at a pace and under pressure and with delivery oriented targets where planning, organising and communication are critical

You’ll have passion and willingness for learning and understanding Infrastructure technology and demonstrate the learnings as you evolve in the role.

  • Strong Excel and dashboard design skills

  • Excellent organisational, scheduling skills and keen eye for detail

  • The ability to communicate effectively with suppliers and stakeholders across the business

  • Basic understanding of IT Infrastructure and systems is a plus, but not essential

  • Basic knowledge of processing purchase orders

  • Proactive, team-player who can manage multiple competing priorities

  • Good emotional intelligence people skills

  • Willingness to contribute in an energetic and positive fashion

  • Additional experience in a technical role is a plus, but not essential

  • Degree or equivalent certification in related field is a plus, but not essential

In addition you’ll need to demonstrate:

  • Excellent written/oral skills, analytical, problem solving and presentation skills

  • Previous project coordination or administration experience

Travelodge Traits

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others

I pay attention to detail

  • I do the little things that make a difference to our customers

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own

I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge

What you can expect from us


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.

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