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Key Account Executive
Travelodge Support Office Thame

Up to £28,000 dependent upon experience, plus benefits, bonus scheme and car/car allowance
Job Description

The job in a nutshell

To support the Key Account Director in developing and delivering sales strategies with key Travel Management Companies, Business Travel Agents and Corporate Customers. You will also be responsible for managing your own portfolio of travel agencies and grow revenue and market share in accordance with agreed targets, working towards making Travelodge the Favourite Hotel for Value for business customers.

What you’ll be doing

  • Assist the Key Account Director in managing a portfolio of Key Global & UK Business Travel Agents within the domestic UK market.

  • Grow YoY revenue from a portfolio of accounts in line with quarterly growth targets

  • Identify and secure new business within these agency portfolios whilst focusing on developing existing accounts.

  • To meet/exceed set sales revenue, rate and room night objectives as agreed.

  • Presenting the Travelodge portfolio to the client using the most appropriate sales message face to face – also conducting property show rounds in conjunction with hotel teams.

  • Plan and execute account activities to drive awareness within your portfolio and key accounts

  • Assist in preparing comprehensive account development plans for each of the key Agency and Corporate accounts.

  • Process Requests for Proposals from your clients and meet targeted rate increases

  • Assist in preparing business reviews with key contracted customers to ensure delivery of contracted room night and revenue volumes.

  • Attend weekly sales activity review meetings with the Key Account Director. 

  • Providing a qualitative monthly report with ongoing market intelligence detailing competitor activity and rate offering within the segment.

  • Assist in negotiating annual contracts – ensuring clear commission, rate and allocation strategy is agreed and implemented. 

  • Developing and maintaining a positive and professional relationship with the clients. 

  • Participate in and represent Travelodge at industry events.

  • Responsibility to communicate, support and engage with the Hotel Support Centre based Sales team to ensure customer requirements are met at all times.


What we’ll expect from you

To succeed in the role, you’ll bring your natural ability to build relationships and desire to work in a fast paced environment. You’ll be comfortable meeting and presenting to customers and managing the ongoing relationship with them.

  • Sales experience essential

  • Presentation skills

  • Excellent timekeeping and time management

  • Results driven, self-motivated and proactive

  • Ability to work under pressure

  • Has good attention to detail

  • Strong written and verbal communication skills

  • MS Office to a good standard. Other systems are used, but training will be given

What will set you apart

  • Outgoing, enthusiastic and confident Sales Professional who can be passionate about the Travelodge brand

  • Hotel sales experience a preference but not essential

  • Results driven individual looking for the opportunity to make a difference in a key market role

  • Individual who enjoys forging productive professional relationships at all levels

  • Above average verbal/numeric reasoning skills

  • Ability to coordinate sales activities across different functions within Travelodge, ensuring that all stakeholders are fully aware of any sales activity

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others

I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own

I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge

What you can expect from us 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition 

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development 

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.


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