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Digital Architect
Travelodge Support Office Thame

IT jobs
Competitive plus excellent benefits
Job Description
Our mission

Travelodge’s mission is to be the UK’s favourite hotel for value.

With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offerings and our low-cost operations.

The mission within IT is to ensuring innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications.

The job in a nutshell

The Digital Architect is responsible for developing and maintaining the technical architecture roadmap across Travelodge’s digital channels and supporting our colleagues in delivering a world class solution for Travelodge across all our channels. Our current technical roadmap includes complex issues such as migration from in-house hosting to Cloud, and migration from a monolithic legacy stack to a more open service-oriented architecture.

What you’ll be doing

  • Enabling the continuous improvement of digital technology, tools and processes for the development team.

  • Hands-on mentoring and code approvals, ensuring the development team understand the technology, methodologies and tools to move towards modern best-practice development processes.

  • Developing and maintaining technical and architectural standards for the development of the digital architecture to create a sustainable digital platform and roadmap enabling the strategic plans of Travelodge.

  • Directly challenging behaviour which acts against the above, and authority to enforce rigorous development standards.

  • Working with IT colleagues and Product teams to develop and maintain  architectural roadmaps for the web, mobile, kiosks, and other digital channels.

  • Working extensively with third party suppliers including offshore development teams.

  • Providing support as required to the Digital Development Squads and IT Operations as part of the overall solution lifecycle.

  • Drive technical innovation across the digital architecture.

  • Working with our digital partners to ensure we have full visibility of their roadmaps, identifying opportunities for Travelodge to exploit these whenever beneficial and possible.

  • Evaluating and estimating the complexity of projects including identifying various competing options and possible impacts on systems.

  • Supporting the creation of cogent business cases underpinning new initiatives.

  • Identifying, assessing and recommending resolutions for technical or operational risks across the digital channels architecture.

  • Producing high and low level solution design documentation. Working with 3rd party Architects to agree and sign of detailed solution designs. 

  • Together with other Architects, forming and implementing an Enterprise Architecture capability within Travelodge IT.

What we’ll expect from you

  • At least 3 years experience of PHP web development, ideally within a Symfony framework

  • Solution design and related technical implementation and at least 2 years of web architecture and design. 

  • Experience re-architecting monolithic architectures into modern, open services.

  • Experience with migrations to public cloud services.

  • Strong expertise in core internet technologies and cloud computing.

  • Strong experience of working in Agile environments.

  • Demonstrable experience of modern security protocols and general website compliance regarding data protection and usability.

  • Demonstrable experience in data security, data management, and principles of master data management.

  • Experience of developing technical architectures to support large, high volume websites, including experience of public/private APIs.

  • Strong analytical and problem-solving abilities coupled with business analysis and strong business process understanding.

  • Experience of working with and getting the best out of third party development partners, driving architectural designs, writing and enforcing detailed development standards, quality assurance and collaborative working in such environments. 

  • Experience of multichannel architectures and business operations

  • Demonstrated ability to effectively communicate with all levels of business both verbally and in writing, with experience of presenting to C-Level executives.

  • Strong commercial acumen, with ability to balance support of long term strategy with delivery of shorter term incremental benefit.

  • Ability to wield authority with dotted line reports

  • Educated to degree standard in Computer Science or a similar subject.

Travelodge Behaviours

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated.

  • I am easy to work with.

  • I have a can do attitude.

  • I care about the impact my work has on others.

I pay attention to detail 

  • I do the little things that make a difference to our customers.

  • I work to brand standards.

  • I treat Travelodge time, equipment and stock as if it were my own.

I drive for results

  • I hit targets in my role and work at the right pace.

  • I take ownership of problems and try to fix them fast.

  • I look for ways to avoid future problems.

  • I look for ways to promote Travelodge.

What you can expect from us 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition 

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development 

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals. You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.

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