The job in a nutshell
At Travelodge, we need to have the right people, in the right place, at the right time in order to consistently deliver a great experience to our customers and achieve our commercial KPIs.
The Workforce Planning Analyst would support the optimisation of our workforce across 570 hotels in the UK. The role would involve analysis and model building whilst also collaborating and consulting effectively across head office and hotel operations teams on a daily basis.
Whilst the majority of the role will be based from our Head Office in Thame, some nationwide travel to our hotels will be required.
What you’ll be doing:
Workforce modelling
We are constantly looking to simplify processes as a method of keeping costs low in our hotel operations. A key part of this role is being able to model ‘what if?’ scenarios. This will be measured by providing timely and accurate data to enable our stakeholders to make decisions.
Blueprint Design
We have developed a ‘team blueprint’ for our hotels. As we refine and update our processes and learn optimum shift patterns in our hotels, the blueprint requires continuous development.
Stakeholder management
Take part in the working group for blueprint implementation across the estate and provide regular updates to key stakeholders.
Tracking and reporting
Work in collaboration with The Workforce Planning Manager and People team to produce dashboard reporting
Provide reports and data accurately and in a timely way for the Central Ops team
Analysing and providing insight
Supporting the Central Ops Team with timely analysis and insight to aid the development of our simplification and automation workstreams
What we’ll expect from you
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Advanced skills in Excel
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A confident communicator - both verbal and written
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The ability to model ‘what if’ scenarios
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The ability to distill complex and varied data into understandable language; providing insight for a broad spectrum of stakeholders
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Able to demonstrate some knowledge of workforce modelling and forecasting or comparable forecasting experience
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can objectively challenge requests for additional payroll through means testing
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Project management and/or project reporting experience
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You will be used to working cross functionally in a fast moving multiple site business
At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:
I care about people
I pay attention to detail
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I do the little things that make a difference to our customers
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I work to brand standards
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I treat Travelodge time, equipment and stock as if it were my own
I drive for results
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I hit targets in my role and work at the right pace
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I take ownership of problems and try to fix them fast
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I look for ways to avoid future problems
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I look for ways to promote Travelodge
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