Job Description

The job in a nutshell

The People Business Partner works in close collaboration with managers across our support teams, building and maintaining effective relationships to support the business achieve its strategic goals. 


The role is key to driving successful performance through the delivery of key people initiatives and people performance, and aligning business priorities with the people agenda. The role ensures that a talent pipeline is in place and top talent is retained.

What you’ll be doing:

Talent management and succession planning:

  • Works with leaders and managers to ensure that talent requirements and people capability is understood and a plan in place to meet talent gaps and key roles

  • Ensure that top talent is identified and retained through effective personal development planning, and work with the development team to ensure this is supported.

  • Managing recruitment in collaboration with the Resourcing Partner

  • Work collaboratively across the country with colleagues to ensure moves happen cross-departmentally and from & to hotel operations

  • Identify where agency / contractor arrangements are more appropriate for the business

Culture & Change management

  • Work with department heads to support and embed changes into their business area

  • Translate Travelodge expectations into internal employee and organisational behaviours

  • Coach leaders and managers so that they understand how their behaviour reflects the desired culture

  • Always give consideration to Equality, Diversity and Inclusion matters and create an inclusive culture.

People Metrics

  • Work collaboratively with managers to identify the root cause of labour turnover and absence. Contribute to the formulation of an action plan to address people related concern areas for the business


Performance management

  • Coach managers to effectively manage both high and under performance. Identify what causes under performance and develop line managers to be able to effectively action plan.  Work with the support team on high risk ER and LTS cases to ensure swift resolution.


Business Alignment

  • Learn from good practice and benchmark against other organisations so to tap into new initiatives and approaches beneficial to Travelodge

  • Identify opportunities to drive productivity and commercial value through people and team effectiveness. Understands how the business operates, how each function contributes. Spots and acts on opportunities to add value.

People Development

  • Work with the training & development team to discuss support required to support talent initiatives

  • Provide ad-hoc tailored upskilling sessions based on department needs that fall outside of the L&D plan and capacity. 

Stakeholder management 

  • Build strong internal stakeholder relationships at all levels, promoting communication and innovation

  • Present at department meetings

What we’ll expect from you

We are looking for someone with considerable experience in a fast paced HR environment. You will need to have experience of working in an environment where change is regular and priorities can change quickly. Experience of succession planning and talent management is essential.

You will have a thorough understanding of how Business Partnering works and the ability to understand the commercial impacts of decisions that are made.

Preferably CIPD accredited qualification to level 7 (or equivalent), you will be able to demonstrate your impact & influence skills at all levels.

You will be based from our office in Thame.

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others

I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own

I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge

What you can expect from us 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition 

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development 

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.

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