Job Description

The job in a nutshell

  • To ensure that Travelodge conducts its operations in a safe and effective manner, within the framework of company policies, legislative requirements and any other relevant standards to which the business subscribes.

  • To promote a positive risk management culture within Travelodge and the ownership of risk by teams in all areas of the business operation through providing information and support on an advisory basis.

What you’ll be doing:


  • Support District and Hotel Managers on an advisory basis on health & safety and related matters including food safety, security, environment, incident/crisis management, and disabled accessibility issues.

  • Support District and Hotel Managers in liaison with enforcement authorities, including Environmental Health Officers, HSE Personnel, Trading Standards, Environment Agency Officers and Fire Safety Officers.

  • Support development and delivery of internal health and safety, fire safety and food safety performance monitoring of hotel managers and district managers. Write clear reports with constructive actions & feedback on findings from every visit.

  • Provide regular Regional / District specific health and safety performance data and trend analysis.

  • The Regional Health & Safety Advisors will visit any hotel that fails its Health & Safety Audit within 10 working days to support and coach the hotel team with the corrective action plan and determine if the hotel presents any on-going risk to the business.

  • Carrying out accident/incident investigations for all RIDDOR reportable accidents and centrally instructed incidents; Ensure the company’s obligations under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations are met, investigate insurance claims where required.

  • Design, facilitate and deliver health & safety related training programmes for delivery at all levels throughout the organisation.

  • Facilitate sharing of best practice, representing the Health & Safety Team at regional and District meetings.

  • Ensure that within their region, no new (or newly acquired) hotel opens without the appropriate advice and support, including the completion of a full opening health and safety review, full fire risk assessment checked, risk assessment of any blue flag issues and the necessary corrective actions being put in place;  follow up check, on-site training and support.

  • Ensure that any unsafe act, condition or situation which in your judgement could compromise the business is immediately escalated to the Head of Health and Safety.

  • Provide monthly health & safety performance reports at the team meeting.

  • Actively promote a positive risk management culture within the business.

  • Act with integrity and full completion of necessary legal documentation.

  • Participate in rota for emergency out of hours and weekend calls.

  • Undertake a range of project work to enhance and review the Working Safe system and support material. Support the implementation and compliance of any new changes to the Working Safe System.


Internal: H&S team, Operations team, TL support teams

External: Enforcement Officers, Contractors, Government Agencies 


What we’ll expect from you


  • Ability to influence and persuade people at all levels within the organisation both informally and within the meeting and training environments with the ability to project a professional positive presence and an appropriate level of credibility.

  • Flexibility to travel, principally with the region, full driving license.

  • Effective time management skills, able to work within tight time frames with ability to plan and prioritise, think clearly, strategically and succinctly.

  • Strong reporting and written skills maintaining accurate documentation & IT skills including Word, Excel and PowerPoint.

  • Good overall technical knowledge of health & safety, food safety and fire safety related matters.

  • Excellent team player, collaborating effectively, share best practice as part of a progressive fast paced management team with ability to effectively work alone.

  • Enthusiastic with a solution focused attitude.


  • NEBOSH National General Certificate or equivalent. Candidates with exceptional relevant knowledge and experience may be considered but should be prepared to work towards obtaining a formal qualification.

  • Eager to undertake personal development e.g. knowledge of health and safety, food safety, fire safety, security, DDA, DPA and environmental management.

  • Effective at establishing a good H&S culture within a budget brand.


At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others

I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own

I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge

What you can expect from us 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition 

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development 

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.

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