Job Description

The job in a nutshell


Being part of our Revenue team means you’ll support the Area Revenue Team in order to maximise the top line revenue, exceed targets and deliver effective pricing strategies.

 

You’ll also manage the room inventory at the hotels especially within group & wholesale segments. You will also be the primary point of contact for the ARMs for performing ad hoc analysis to maximise revenue performance. 


What you’ll be doing


  • Manage and quote for transient group bookings requests for the relevant market in line with business processes and guidelines, which currently uses the IDeaS Revenue Management System.

  • Support the Revenue Managers with ensuring that all hotels have appropriate inventory on sale, for example liaising with Facilities and HBST to make sure that offline rooms are kept to a minimum in key locations.

  • Support the Revenue Managers and IDeaS Revenue Management System with tactical rate decisions.

  • Support the Revenue Managers with maintenance of the IDeaS Revenue Management System. 

  • Assist with any other reasonable request to support the Revenue Management of the Travelodge business. 

  • Performing ad hoc analysis for the ARMs and AARMs to assist with commercial decision making. 

  • Managing the employee discounted room inventory. 

  • Controlling the allocation of inventory available to Travel Trade clients.

  • Planning and support of contract re-negotiations with Travel Trade clients.


What we’ll expect from you


To succeed in the role, you’ll bring your natural desire to work in a fast paced, analytical, customer focused environment. You’ll be comfortable building relationships and supporting the wider team. 

 

In addition you’ll need to demonstrate:

  • Good commercial awareness

  • Excellent prioritisation and organisation skills

  • Excellent communication skills

  • Ability to work in a high pressure, fast moving environment

  • Flexible and able to embrace change to meet the varying needs of the business

  • Proactive, self-motivated, enthusiastic, personable and energetic

  • Proficient in Microsoft Office packages. 

  • Trained to intermediate level in Excel, and able to work with large data sets.


At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:


I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others


I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own


I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge


What you can expect from us 


Culture 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.


Reward and recognition 


It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.


Career and development 


We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.


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