Job Description

Travelodge is a great place to work. We’re all proud of our strong growth, vision, ambition and team.  We understand that the heart of our success comes from our people. We work very hard to ensure Travelodge is a friendly, fun, challenging, progressive and supportive place to be.

Right at the heart of our next generation business is Digital. It’s important today, but even more so tomorrow. We’re unashamedly looking to ‘win the web’ and we’re investing in and building our team to do just that. At the same time, a greater customer focus driven by our data and analytical capabilities underpins our digital and wider sales and marketing transformation strategy and programmes over the next 1-3 years across both business and leisure customer segments.

This is an exciting time to join Travelodge and as Product Owner, you would be pivotal in us realising our digital and customer ambitions.

We have adopted a hybrid working model, with the opportunity to work from home 40% of the week. The rest of the time is based from head office in Thame (OX9 3AT).

The job in a nutshell

Reporting to the Digital Director, the Product Owner is an integral member of the digital team.  You will use your knowledge of Product Management to ensure consistency across all digital platforms, being the voice of the customer and driving key change through the business, all of which are aligned with our user needs and expectations.

What you’ll be doing:

  • Engaging stakeholders and ensuring you are the ‘go to’ person in the business for driving customer change.

  • Take lead of the scrum teams as the Product Owner.

  • Providing vision and direction to the Agile development team and stakeholders throughout the project - ensuring you are the voice of the customer.

  • Ensure that the team always has an adequate amount of prior prepared tasks to work on.

  • Plan and prioritize product feature backlog and development for the product set.

  • Define product vision, road-map and growth opportunities. 

  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy and support all of the key metrics which we need to impact to drive Travelodge forward.

  • Work closely with the Digital Director to create and maintain a product backlog whilst clearly understanding and articulating business value.

  • Lead the planning of product release plans and set expectations for delivery of new functionalities and share this with stakeholders in the business.

  • Provide an active role in mitigating impediments impacting successful team completion of Sprint Goals.

  • Research and understand the market, the users, and the roadmap for the product set.

  • Keep abreast with Agile/Scrum best practices and new trends.

What we’ll expect from you:

  • Previous working experience as a Product Owner for at least 5 years

  • In-depth knowledge of Agile process and principles 

  • Outstanding communication, presentation and leadership skills

  • Experience with A/B testing platforms

  • Experience of writing User Stories and Acceptance Criteria

  • A commercially focused individual who can appreciate the ‘bigger picture’

  • Ability to work under pressure and to deadlines

  • Experience of working with/managing external stakeholders including agencies

  • Flexibility and adaptability in a fast paced environment

  • An ability to take a collaborative approach, working with all levels across the business

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can do attitude

  • I care about the impact my work has on others


I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own


I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge

What you can expect from us 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition 

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development 

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.

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