Job Description

Reporting to the UK Head of Estates with accountability for the successful management of Estates matters for a region (North, Midlands and South regional structure) within Travelodge comprising approximately 185 leasehold hotels and 45 sublet units. 


This is an exciting opportunity for an individual with experience of Estates management in a multi-site business to grow by taking responsibility for managing a large portfolio of assets including leasehold and sublet units. This role entails working remotely, with extensive regional and national travel.

 

What you’ll be doing


Sublet Portfolio

  • Management of sublet units within the region to maximise asset returns, these being generally co-located with hotels and being restaurant or drive thru units 

  • Optimising rental income, disposal of surplus accommodation and maintaining relationships with sub-tenants, ensuring they comply with their responsibilities

  • Ensuring tenants comply with lease obligations, including the collection of rent and reporting on regional status

  • Ensuring that sublet void periods are minimised and working with agents to ensure we maximise rental incomes


Regional Asset Management 

  • Coordinate and manage rent reviews, lease renewals and lease regrears and extensions

  • Build and execute a plan for the region of hotels to minimise Estates outgoings focussing on rent, rates, insurance and service charges

  • Advice to internal departments on lease responsibilities including repairs, insurance, user restrictions and alienation

  • Assist the UK Head of Estates in the preparation of budgets for rent, rates, insurance and service charges and approval of invoices for rent, service charges, insurance

  • Management and resolution of any neighbour disputes that occur 

  • Maintain portfolio records and assist in building and maintaining a property database


Relationship Management 

  • Main contact with landlords and sub-tenants on all day to day property issues

  • Support to our operational teams in resolving issues impacting our customers that requires interaction with neighbours or resolution by landlords.

  • The instruction and supervision of external lawyers, commercial agents, rating surveyors and other property advisors


Value Creation 

  • Identify income opportunities within the region, and maximise returns from existing arrangements (eg. Telecoms)

  • Identify, negotiate, and recommend commercial deals (with landlord and 3rd party providers) to maximise the use and returns from currently underutilised sites through redevelopment or the introduction of new units 


Note that the role is not responsible for facilities maintenance.


Key Contacts (Internal & External)


  • Travelodge Senior Management (Functional Directors)

  • Property Services Senior Management team

  • Maintenance Delivery & Support teams

  • Outsourced helpdesk

  • H&S, Revenue and Finance managers

  • Hotel and District Managers 

  • External Consultants 


Role Dimensions (Budget & Staff Management Accountabilities)


  • Management of Internal and external multi-disciplinary contacts, including legal teams, managing agents and landlords

  • Accountability for the management of regional property costs in excess of £60M 

 

Key Competencies


  • Stakeholder Engagement

  • Communication

  • Decision Making

  • Commerciality

  • Analysing Information

  • Influence & Impact

  • Drive & Resilience


What we’ll expect from you


To succeed in the role, you’ll have experience of Estates management in a multi-site business and have excellent communication and stakeholder relationship management skills.

You’ll have a track record of achieving stretching objectives and delivering against cost efficiency, service delivery and customer targets.




Essential:

  • Significant experience in managing commercial property in a national multi site business

  • Practical understanding of commercial property

  • Market knowledge desirable

  • Good IT skills with working knowledge of word, excel and powerpoint - Google equivalents an advantage

  • Must be enthusiastic and self-motivated

  • Must be flexible and a team player

  • Must have a strong verbal and numerical skills and be comfortable with report writing

  • Must be customer-service driven with excellent inter-personal skills

  • Excellent communication skills with an ability to influence stakeholders /managers and key suppliers / consultants and 3rd parties

  • High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment, work under pressure and deliver at pace

  • Ability to manage large and varied workload and demonstrate high levels of organisational and analytical skills

  • Proven relevant experience of managing performance and delivery of large cross functional project teams

  • Drive and determination to continuously improve with a demonstrable can-do attitude

  • High levels of personal impact and confidence and influencing skills



What you can expect from us

Culture

At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built into everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.

Reward and recognition

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

This role is eligible for a car allowance, family Bupa medical cover and life assurance. 

Career and development

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals. 


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