Planned Maintenance Operative - Water
Travelodge Support Office Thame

We are currently expanding our maintenance team and are looking for colleagues to help support the upkeep of our hotels.

Overall Job Purpose:

• To complete showerhead descaling across the Travelodge estate in line with Health & Safety compliance.

• Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved.

• To observe safe working practices and comply with all health & safety legislation.

• To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus.

• To report all completed jobs liaising with HM’s and central office.

Responsibilities: 

• To work with your Team Leader and other colleagues to ensure that programme deadlines are achieved and that all areas worked in are left clean, dry and tidy as found.

• To ensure all relevant paperwork is completed inline with compliance procedures.

• Drive and maintain strong relationships with the hotel operations team in line with our values.

• To comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures and H&S responsibility for direct reports.  Ensure that PPE is used as required.

• To ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards and KPIs and completion communicated to the central office.

• To be responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner. 

• To manage van storage of stock to agreed levels and ensure that you have materials available to complete jobs as quickly and efficiently as possible. 

• Ongoing communication about any issues arising.

• May also assist with other Maintenance teams where necessary. 

Stakeholders

Internal:

• Maintenance team

• Health & Safety team

• RD’s and DM’s

• Hotel managers, teams and customers

• Support Functions

External:

• 3rd Party partners

• Suppliers

Budget & Staff Management Accountabilities:

• No Management responsibility. 

• No budget responsibilities.

Essential:

• Ability to work to tight deadlines.

• Excellent customer service skills.

• High levels of attention to detail.

• Ability to work nationally overnight stays away from home Monday-Friday.

• Drive and determination to continuously improve.

• High levels of customer insight and brand passion.

• Good communication skills, both internally and with suppliers and 3rd parties

• IT and systems literate desirable

• Proven track record of delivery and success.

• Good level of personal impact and confidence.

Desirable:

• Experience of working within a hotel environment would be advantageous.

• Experience within a similar role and a knowledge of Legionella prevention would be an advantage but not critical.