Job Description

We are currently expanding our maintenance team and are looking for colleagues to help support the upkeep of our hotels.

Overall Job Purpose:

  • To complete showerhead descaling across the Travelodge estate in line with Health & Safety compliance.

  • Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved.

  • To observe safe working practices and comply with all health & safety legislation.

  • To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus.

  • To report all completed jobs liaising with HM’s and central office.


  • To work with your Team Leader and other colleagues to ensure that programme deadlines are achieved and that all areas worked in are left clean, dry and tidy as found.

  • To ensure all relevant paperwork is completed inline with compliance procedures.

  • Drive and maintain strong relationships with the hotel operations team in line with our values.

  • To comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures and H&S responsibility for direct reports.  Ensure that PPE is used as required.

  • To ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards and KPIs and completion communicated to the central office.

  • To be responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner. 

  • To manage van storage of stock to agreed levels and ensure that you have materials available to complete jobs as quickly and efficiently as possible. 

  • Ongoing communication about any issues arising.

  • May also assist with other Maintenance teams where necessary. 



  • Maintenance team

  • Health & Safety team

  • RD’s and DM’s

  • Hotel managers, teams and customers

  • Support Functions


  • 3rd Party partners

  • Suppliers

Budget & Staff Management Accountabilities:

  • No Management responsibility. 

  • No budget responsibilities.


  • Ability to work to tight deadlines.

  • Excellent customer service skills.

  • High levels of attention to detail.

  • Ability to work nationally overnight stays away from home Monday-Friday.

  • Drive and determination to continuously improve.

  • High levels of customer insight and brand passion.

  • Good communication skills, both internally and with suppliers and 3rd parties

  • IT and systems literate desirable

  • Proven track record of delivery and success.

  • Good level of personal impact and confidence.


  • Experience of working within a hotel environment would be advantageous.

  • Experience within a similar role and a knowledge of Legionella prevention would be an advantage but not critical.

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