Job Description

Our mission

Travelodge’s mission is to be the UK’s favourite hotel for value.

With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. 

The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. This is a great time to join the IT Delivery Function of this dynamic and iconic brand, as we embark on an exciting Digital and Data transformation. 

The job in a nutshell

You will be a key face of our data delivery team and a critical bridge between technical delivery team and business stakeholders.  Your core role will be to manage the successful end to end delivery of a range of data and at times other technology initiatives.  You will work with others in the IT team and across the business to manage capture, documentation and play back of business and IT stakeholder requirements, then manage delivery by the technical teams and ultimately progression through acceptance testing and production release, including coordination of any change management activities.  It will be your responsibility to assist with managing and delivering demand in line with stakeholder needs and corporate strategy.  You will work with stakeholders and technical teams to ensure a well governed and controlled end to end project management and software delivery lifecycle, continually improving the end to end data delivery capability.  You will be supported by technical expertise across the technology function, including business analysis, architecture, design and technical delivery experts.  You will operate within the technology function to ensure all delivery initiatives result in development of secure, compliant, scalable and performant changes.

What you’ll be doing

  • Work with business and IT stakeholders to build and manage a portfolio of prioritised demand for data initiatives that is aligned with the immediate and longer term needs of all stakeholders

  • Create detailed problem statements and requirement specifications suitable for handover to technical teams.

  • Facilitate and assist with developing solution options and recommendations

  • Project manage delivery across the technical delivery teams managing issues and risks in a timely manner

  • Progress deliverables through UAT and ultimately live release

  • Ensure adherence to robust project management processes and controls throughout the end to end delivery lifecycle, managing all issues and risks to ensure delivery to budget, quality and timeline.

  • Provide regular governance updates to stakeholders on progress across the portfolio

  • Work collaboratively with business and IT stakeholders to define longer strategic solutions and ensure the portfolio delivers against these strategic objectives

  • Work collaboratively within the data delivery function and across the wider technology function to continually improve all facets of data delivery and operations, including processes, skills, resourcing and technology

  • Act as an ambassador for the technology function and, at times, assist as needed in areas outside of the data delivery function

What we’ll expect from you

Essential

  • Excellent Project Management experience and discipline

  • Excellent stakeholder management and communication skills, with experience of engaging with a wide range of stakeholders up to senior level. 

  • Ability to manage and resolve conflicting stakeholder priorities and manage a diverse portfolio of demand from a wide variety of stakeholders

  • Excellent understanding of the value of data technology within a corporate environment 

  • Excellent experience of working with and project managing delivery of a broad range of data technologies and data solutions across different settings

  • Excellent ability to communicate data and technical concepts to technical and non-technical audiences.

  • Ability to work with 3rd party suppliers, a mix of onshore and offshore delivery resources and the full range of technical disciplines within a technical function

  • Extensive experience delivering initiatives under a variety of delivery methodologies, including waterfall, iterative and agile.

  • Excellent planning, self-organisation and time-management skills.

  • Natural motivation to deliver results and strive for continual improvement.

Desirable

  • Experience in hospitality and/or travel

  • Educated to degree standard in Computer Science or a similar subject.

  • Experience with Microsoft Azure Cloud and Data Warehouse technologies

  • Prince2, PMP or other Project Management certification

  • Knowledge of ITIL processes


Travelodge Traits

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:

I drive for results

  • I hit targets in my role and work at the right pace.

  • I take ownership of problems and try to fix them fast.

  • I look for ways to avoid future problems.

  • I look for ways to promote Travelodge.

I pay attention to detail 

  • I do the little things that make a difference to our customers. 

  • I work to brand standards.

  • I treat Travelodge time, equipment and stock as if it were my own.

I care about people

  • I treat everyone in a way I would like to be treated.

  • I am easy to work with.

  • I have a can do attitude.

  • I care about the impact my work has on others.

What you can expect from us 

Culture 

At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.


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