Job Description

About us 


Travelodge is a great place to work. We’re all proud of our strong growth, vision, ambition and team.  We understand that the heart of our success comes from our people. We work very hard to ensure Travelodge is a friendly, fun, challenging, progressive and supportive place to be.


The job in a nutshell 

As a Training Advisor you’ll be a key member of the Training Team, making sure that all our colleagues have the right knowledge, skills and behaviours.  Enabling them to earn more, learn more and feel like they belong at Travelodge and build further on our reputation of being a ‘great place to work’.  

Aligned to the North Region, you will partner with the Regional Director and People Business Partner to ensure our colleagues are set up for success in their roles.  Although you will be based in the North, you may occasionally be required to cover or support other regions which will involve travel nationwide, this will be determined by business needs.

You’ll be part of a growing Talent team whose ambition is to make affordable travel for everyone by building the capability of our colleagues.  Identifying, designing and delivering inspirational products and interventions that develop the capability of our colleagues to ensure our customers have the perfect stay.

What you will be required to do: 

  • Work in partnership with key stakeholders and the People Business Partners to understand any trends, training needs or support required in the region.

  • Build relationships with key stakeholders and the leadership teams in your region to ensure buy-in to all planned learning and development activity.

  • Deliver training in a range of formats (both in person and virtually) to various audiences, from Team Members to Management levels.

  • Deliver engaging training for both individuals and groups the enable delegates to learn and apply new skills and behaviours

  • Schedule training and update attendance in our Learning Management System (LMS)

  • Manage a number of regional training rooms and schedule logistics for training delivery (room, facilities, catering etc)

  • Coordinate scheduling of participants

  • Collaborate with subject matter experts / guest presenters to gather their input during training delivery 

  • Work collaboratively with our learning design team and course owners to ensure content is relevant and up to date

  • Collect course feedback to support the Training Manager in evaluating  any learning interventions Manage communication to stakeholders and hotels within your region

  • Perform other work-related duties as required

What we’ll expect from you

  • Experience in a learning and development role doing delivery for a range of behavioural interventions

  • Excellent planning and organising skills with the ability to deal with ambiguity when needed

  • Outstanding facilitation skills that engage and motivate learners.

  • Initiative and personal drive to manage and deliver own workload without frequent supervision

  • The ability to coach our Management teams to deliver results

  • Customer focused and ability to motivate and influence others

  • Desire to challenge and build on existing practices, to positively impact the business and support the overall business strategy

What would set you apart:

To succeed in this role, you will need to be passionate about training and developing people to deliver results and make a difference. Your delivery will be engaging and inspiring.  Being agile and working at pace will come naturally to you.  You will be a real people person who can easily build rapport and relationships with stakeholders.  You will be customer focused, dedicated, organised and have good attention to detail whilst also wanting to be part of a great team that has fun!  Insights accreditation would be advantageous but not essential as we would provide training.

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:


I care about people

  • I treat everyone in a way I would like to be treated

  • I am easy to work with

  • I have a can-do attitude

  • I care about the impact my work has on others


I pay attention to detail 

  • I do the little things that make a difference to our customers 

  • I work to brand standards

  • I treat Travelodge time, equipment and stock as if it were my own


I drive for results

  • I hit targets in my role and work at the right pace

  • I take ownership of problems and try to fix them fast

  • I look for ways to avoid future problems

  • I look for ways to promote Travelodge


What you can expect from us 


Culture 


At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built into everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.


Reward and recognition 


It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.


Career and development 


We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals.   You can expect to have full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.


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