24th October 2014

Can you tell me how many stars are in the sky tonight
Can I cross the runway to catch my plane
Can you tell me how many beans are included in the breakfast
Can you call Windsor Castle and find out if the Queen is in
These are just some of the bizarre requests Travelodge staff have been asked by customers

Today the UK’s biggest independent hotel chain has revealed the most bizarre requests that some of its 17 million customers have asked whilst staying in one of the 513 hotels in the last 12 months.

Between them, Travelodge hotel teams receive more than 200000 strange requests every year and questions during the year and the oddities range from:

I have lost my friend can you send someone to go and find him
Can you give me instructions on how to use the taps in the bathroom
Do you have any rooms that I can clean, as I love cleaning
Do the chips contain potato I am watching my carbs.
Can you store my lobster in your freezer
Do you offer a sheet tucking in service

The 2014 list of revelations includes a rise in requests from business customers seeking help to prepare for their important meetings and presentations.
Detailed below are some of the bizarre requests and questions hotel teams have received from business customers

A business customer who was staying at Docklands Travelodge asked the hotel team if he could practice his board presentation in Mandarin to the hotel team prior to a meeting.
The hotel receptionist at Luton Travelodge received a call from a PA to see if her boss could be dropped off by helicopter in the hotel car-park.
The hotel manager at Liverpool Exchange Street Travelodge was asked by one customer if she could take minutes during a conference call he was having with his team in the US at midnight.
A gentleman staying at Edinburgh Central Travelodge asked the hotel manager if he could borrow his suit for the morning as he had a job interview and he forgot his suit at home.

Other strange requests have included the hotel team at Stafford Travelodge being asked by a customer Does my pet jaguar count as a cat in your pet policy

The receptionist at Lutterworth Travelodge was asked by one customer What time does the 24 hour reception close

At Gatwick Airport Travelodge a customer asked the hotel manager Does the plane pull up outside of the hotel or do you drive us to the plane in the morning for my flight to the Caribbean

Shakila Ahmed Travelodge Spokeswoman said ’Our annual bizarre requests audit of 513 hotels reveals over 200000 unusual requests by our business and leisure customers with some more bizarre than others. Our hotel teams will always try their best to accommodate customer requests but there are just some requests that we just can not help with, such as changing the weather or counting the stars in the sky.’

Listed below are the 30 of the most bizarre requests asked by Travelodge customers.

Bizarre Request question
Newcastle Central
Can you tell me how many stars are in the sky tonight
Birmingham
Airport
Can I walk across the runway to get to the airport
Birmingham Moor Street
I have lost my friend in the city centre - can you please go and find him for me
Cambridge Central
Can you give me instructions on how to use the taps in your bathroom
Buckingham
Can I walk to Buckingham Palace or do I need to take a bus
Ipswich Central
How many beans are served in your breakfast
Lowestoft
Does your pet policy cover reptiles I never go anywhere without my 6ft long monitor lizard

Derby Pride Park
Do you have any rooms that I can clean I like to clean
Grantham A1
My cat is bald will she still be covered in your pet policy

Edinburgh Central Princes St
Do the chips contain potato I am watching my carbs
Edinburgh Central Queen Street
What time does the 1pm gun salute go off at Edinburgh Castle
Edinburgh Musselburgh
Can you please store my lobster in your freezer
Brighton Seafront
Can you stop the wind from blowing its spoiling my holiday
Dartford
Can I hold a pop up service in your reception area
London Royal Park
Do the royal family stay here often
Windsor Central
Can you call Windsor Castle and find out if the Queen is in
London Covent Garden
Where is the garden
Lutterworth
What time does the 24 hour reception close
Bournemouth
I have brought a 24 hour car-parking ticket – how long does that cover me for
Newcastle Central
Will your hairdryer make my hair longer
Blackpool Central
Can I park my horse and carriage in your car park
Leeds Central
Can you stop the rain as its stopping me from falling alseep
Hastings
Can the hotel team read and act a bed time story for my children
Dorking
Do you offer a tucking-in service
Stafford M5
Does my pet jaguar count as a cat in your pet policy
Gatwick Airport
Does the plane pull up outside of the hotel or do you drive us to the plane in the morning for my flight to the Caribbean
Edinburgh Central
Can I borrow your suit as I have a big job interview and I have left my suit at home
Docklands Travelodge
Can I practice my board presentation in Mandarin to the hotel team
Luton
Can my boss be dropped by helicopter in the hotel carpark
Liverpool Exchange St-
Can you please take minutes during a conference call I have with my US team at midnight

Ends

For further information, please contact
The Travelodge Press Office
T 01844 358 703
E pressoffice@travelodge.co.uk