These are the people supporting our hotel teams. From Customer Services to IT, Marketing to Finance, our support office is based in Thame, Oxfordshire.

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Customer Service & Central Operations Jobs

The Customer Service team provides our customers with the best possible service before and after their stays. Central Operations are the gateway for any changes that affect our hotels and hotel teams. This could be anything from the launch of new products to implementing service improvements across our network.

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Finance

Finance is the team responsible for the company's expenditure. Using data and insight they ensure we make better business decisions and maximise new areas of value for the business. They also work alongside our suppliers ensuring all invoices are processed and paid, plus they manage the payroll so that all our colleagues are paid on time.

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Procurement, Legal and Health and Safety Jobs

These teams look after Travelodge’s interests to make sure we’re always compliant. The procurement team negotiate the most favourable rates. Legal ensures we’re meeting all the relevant regulations, as well as advising the business on all legal matters, and Health and Safety make sure our colleagues and customers are always kept safe.

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People Team Jobs

This team is all about our people. They support everyone at Travelodge – from initial interview, to training, development and beyond. Their job is to make sure managers have the tools they need to create a great experience for our colleagues.

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IT Jobs

Our IT team uses innovative technology to drive the business forward for our customers and colleagues alike. Having a great website that makes it simple and easy for our customers to book is a priority. But that’s not all – they make sure our teams have the right equipment to do their jobs too.

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Property Services Jobs

Our Property teams find us the best locations to develop new hotels and our Maintenance team ensures the hotels are kept in good working order.

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Revenue Jobs

The Revenue team makes sure we’re selling to the right customer at the right time for the right price. They’ll analyse data and make commercial decisions to maximise profit for the hotels, whilst still delivering amazing value for our customers.

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Sales, Marketing, Digital & PR

Our Sales teams are focused on finding new customers and supporting our existing ones. The Marketing, Digital and PR teams are responsible for communicating and promoting the Travelodge brand through different media channels to attract, acquire and retain customers. Marketing are also responsible for the product development in our hotels, be that the look and feel of our bedrooms or the food and drink we serve in our Bar Cafes.

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