These are the people supporting our hotel teams. From Customer Services to IT, Marketing to Finance, our support office is based in Thame, Oxfordshire.
The Customer Service team provides our customers with the best possible service before and after their stays. Central Operations are the gateway for any changes that affect our hotels and hotel teams. This could be anything from the launch of new products to implementing service improvements across our network.
View Vacancies
Finance is the team responsible for the company's expenditure. Using data and insight they ensure we make better business decisions and maximise new areas of value for the business. They also work alongside our suppliers ensuring all invoices are processed and paid, plus they manage the payroll so that all our colleagues are paid on time.
These teams look after Travelodge’s interests to make sure we’re always compliant. The procurement team negotiate the most favourable rates. Legal ensures we’re meeting all the relevant regulations, as well as advising the business on all legal matters, and Health and Safety make sure our colleagues and customers are always kept safe.
This team is all about our people. They support everyone at Travelodge – from initial interview, to training, development and beyond. Their job is to make sure managers have the tools they need to create a great experience for our colleagues.
Our IT team uses innovative technology to drive the business forward for our customers and colleagues alike. Having a great website that makes it simple and easy for our customers to book is a priority. But that’s not all – they make sure our teams have the right equipment to do their jobs too.
Our Property teams find us the best locations to develop new hotels and our Maintenance team ensures the hotels are kept in good working order.
The Revenue team makes sure we’re selling to the right customer at the right time for the right price. They’ll analyse data and make commercial decisions to maximise profit for the hotels, whilst still delivering amazing value for our customers.
Our Sales teams are focused on finding new customers and supporting our existing ones. The Marketing, Digital and PR teams are responsible for communicating and promoting the Travelodge brand through different media channels to attract, acquire and retain customers. Marketing are also responsible for the product development in our hotels, be that the look and feel of our bedrooms or the food and drink we serve in our Bar Cafes.
“A company where you really feel listened to and valued, informal and friendly, you can really be your true self, lots of great wellbeing resources, and good benefits. Travelodge also offers good traning if you want to progress further in your career.”
“Great place to work, grow and learn. Success is celebrated and recognised, upper management cares about you and your needs. Excellent mental and physical health awareness and promotion.”
“I love my job, my work colleagues my managers & everything to do with working in Travelodge. I love waking up everyday going to work at Travelodge.”
At Travelodge, we are focused on making a Better Future for our Colleagues, by encouraging you to develop your career and giving you access to all the training and knowledge you need.
Want an insight into how some of our people have progressed? Join us, and you could be following in their footsteps.
Sophie Randall, our current Employee Proposition & Projects Manager, joined in 2011 as part of customer service, later transitioning to IT through an internal secondment, then excelling as an HR assistant in the People Team. After a successful secondment during a TUPE project, she joined the Resourcing Team in 2015. Progressing rapidly, Sophie led the update of the company careers site and advanced to a partner role. In the past 12 years, Travelodge has supported her in acquiring qualifications such as CIPD, PRINCE2, and Lean Six Sigma Black Belt, fostering both academic and practical experience for continuous career growth. Sophie Randall
Sophie Randall, our current Employee Proposition & Projects Manager, joined in 2011 as part of customer service, later transitioning to IT through an internal secondment, then excelling as an HR assistant in the People Team. After a successful secondment during a TUPE project, she joined the Resourcing Team in 2015. Progressing rapidly, Sophie led the update of the company careers site and advanced to a partner role. In the past 12 years, Travelodge has supported her in acquiring qualifications such as CIPD, PRINCE2, and Lean Six Sigma Black Belt, fostering both academic and practical experience for continuous career growth.
Jon Carr joined Travelodge six years ago as a Hotel Manager in Wincanton, Somerset. Progressing through various roles, including pre-Covid Change Champion and Mobile Phone Transitions Manager. Jon then joined the Recruitment Team on a year long secondment. Jon then transitioned into the People Team as an Employee Relations Advisor in December 2021. Jon's adaptability and dedication to growth within Travelodge are evident, fueled by the inclusive work environment, continuous skill development, and strong support from colleagues and managers, emphasising the importance of personal well-being. Jon Carr
Jon Carr joined Travelodge six years ago as a Hotel Manager in Wincanton, Somerset. Progressing through various roles, including pre-Covid Change Champion and Mobile Phone Transitions Manager. Jon then joined the Recruitment Team on a year long secondment. Jon then transitioned into the People Team as an Employee Relations Advisor in December 2021. Jon's adaptability and dedication to growth within Travelodge are evident, fueled by the inclusive work environment, continuous skill development, and strong support from colleagues and managers, emphasising the importance of personal well-being.
Dina Charalambous marks her 12-year journey with Travelodge in 2023, starting in Housekeeping and progressing to roles like Assistant Manager and Hotel Manager. With a hospitality diploma, she managed various locations. In 2021, overseeing Cardiff Central and Cardiff Queen Street set the stage for her pivotal secondment as a Change and Implementation Manager, crucial in rolling out the WISH platform. In 2023, Dina transitioned to a permanent role as Internal Communications Executive. Dina Charalambous
Dina Charalambous marks her 12-year journey with Travelodge in 2023, starting in Housekeeping and progressing to roles like Assistant Manager and Hotel Manager. With a hospitality diploma, she managed various locations. In 2021, overseeing Cardiff Central and Cardiff Queen Street set the stage for her pivotal secondment as a Change and Implementation Manager, crucial in rolling out the WISH platform. In 2023, Dina transitioned to a permanent role as Internal Communications Executive.
Start typing a job title, location or department to see matching results here.
Keep typing - there needs to be at least 4 letters to match jobs.
No jobs match your search term - try a different keyword?