Better Future
We’re proud to share our Better Future Report for 2024 with you. It shares the actions in place to take care of our customers, colleagues and the planet. Including the meaningful progress we've already made in our journey towards a more sustainable future.
TRAVELODGE BETTER FUTURE REPORT
For the year end 2024
Our vision is to create a Better Future for our customers, colleagues, and the planet, underpinned by the three core pillars of our sustainability plan:
Inclusive, Caring, Conscious.
A message from our Chief Executive Officer
We will continue to embed sustainability across our decision-making, supporting inclusive growth, responsible sourcing and more circular ways of working. That is how we will build a business that delivers not just for today, but for the long term.
Jo Boydell Chief Executive Officer
A message from the Chair of our Sustainability Committee
We’re seeing a shift from sustainability being a set of separate projects to it becoming a fundamental part of how Travelodge operates and grows - and that mindset change is powerful.
Helen Normoyle Chair of our Sustainability Committee
Inclusive
We are dedicated to achieving accessibility and inclusivity for our colleagues and customers.
Accessibility
Disability confident employer
Accessibility for everyone is a top priority for us. That's why we're working closely with Disability Positive to identify areas for improvement, and why we're committed to being a Disability Confident Employer. We want everyone to feel at home in our hotels!
Workforce Diversity
Our workforce breakdown
2024 workforce demographics
Workforce composition
Part-time colleagues
Operating Board
Area Operations Manager
Senior Leadership team
Case Study
Menopause awareness
We’re committed to breaking down workplace barriers and supporting women at all life stages, including menopause. Since launching our Menopause Policy in 2023, we've provided resources, recognised World Menopause Day, and partnered with Over the Bloody Moon for training and immersive experiences like MenoVests™. Webinars and upcoming tools like videos and manager guides help create a more supportive, understanding environment.
View Report
Case Study
Enhancing work-life balance through part-time management
Lynn Johnson, a Hotel Manager at Travelodge Whitstable for 14 years, was considering retirement – until the Part-time Hotel Manager initiative gave her the flexibility to stay in her role while enjoying more time with family. “It means I can keep doing the job I love without choosing between work and life,” she says. In 2025, we’ll continue supporting colleagues like Lynn by expanding career opportunities, refining pay, and enhancing flexibility.
View ReportCaring
We prioritise creating a caring and healthy environment for our colleagues and customers, ensuring their wellbeing is always upheld.
Did you know...
Many of us will witness a cardiac arrest in our lifetime. There are more than 30,000 out-of-hospital cardiac arrests every year in the UK. most of these happen in the home, would you know what to do?
CPR Training
learn lifesaving CPR
Travelodge proudly support the British Heart Foundation's RevivR™, an online tool where you can learn lifesaving CPR for free in just 15 minutes. All you need is your mobile phone and a cushion to practice on. To date more than 1,000 customers have taken part.
Contribution
Supporting the British Heart Foundation: Partnership with Pennies
In 2011, we became the first hotel brand to partner with Pennies, a leading UK charity dedicated to raising money via micro donations.
Thanks to the amazing generosity of our customers, we have raised over £126,000 for the British Heart Foundation in 2024, supporting CPR training, colleague health checks and awareness campaigns.
Raised Over
£ 0
IN 2024
Better Me
Better Me is at the heart of our wellbeing approach. In 2024, we introduced new digital tools to enhance engagement, including 'Better Me Moments’ – opportunities for colleagues to take positive action towards their wellbeing individually or as a team.
Safeguarding Training
Safeguarding Training
100% of hotel colleagues completed safeguarding training in 2024, with all safeguarding incidents resolved, demonstrating the effectiveness of our reporting systems and our zero-tolerance approach to exploitation and abuse.
100%
of hotel colleagues completed safeguarding training IN 2024
Conscious
We remain actively conscious of the waste we produce, the energy and resources we consume, and our carbon emissions.
Waste
Waste Reduction
We're passionate about reducing waste, and in 2024, 97% of the waste from our refurbishment programme was diverted from landfill.
Plastic & Recycling
Plastic Reduction and Recycling
In 2024, we cut packaging waste by switching to bulk dispensers and plastic packaging free linen suppliers - eliminating 185 tonnes of plastic packaging per year.
water
water consumption
Our goal: Use less water! Our estimated water use has dropped to 111 litres per customer, down from 133 litres in 2018.
Electric
Electric Hotels
Over 120 fully electric hotels are already operating across our estate, further supporting our transition to gas-free operations. Our aim is to ensure that from 2026 onwards, all new-build hotels will operate entirely on electrically driven systems.
better future with travelodge
We're working on more sustainable hotels for the future
We've designed a blueprint all set for our future hotels, aiming to meet high environmental standards. From air to water heat pumps, solar panels, and super smart energy controls. It's all part of our plan to build sustainably and make a positive impact.
Food waste diversion
Sustainability training for hotel managers and teams
Glass water bottles replaced
with can to improve sustainability
with can to improve sustainability
Smart heating and lighting
controls using motion
and occupancy sensors
controls using motion
and occupancy sensors
LED lighting
Habitat enhancements and
native planting around hotels
native planting around hotels
Air source heat pump
Solar Panels
Plastic packaging
free linen suppliers
free linen suppliers
Old furniture repurposed
or donated where possible
or donated where possible
Waste from refurbishment works
being redirected for repurposing.
Refurbishment waste diversion
from landfill over 90%
being redirected for repurposing.
Refurbishment waste diversion
from landfill over 90%
Higher efficiency
showerheads and taps
showerheads and taps
Travelodge Dreamer™️ Mattress supporting
the British Heart Foundation and created
in partnership with Sleepeezee
the British Heart Foundation and created
in partnership with Sleepeezee
Duvets made using
recycled plastic bottles
recycled plastic bottles
Smart heating and cooling controls
Membership associations and partnerships
Delivering our Better Future plan depends on what we do within our business and the collaborations we build beyond it. In 2024, we worked with various expert partners to enhance our impact and strengthen our capabilities.
Resources with a Purpose
Recycle your mattress with Sleepeezee
Sleepeezee cares for your sleep and the Earth! They recycle old beds and mattress materials, and any other waste is turned into green energy.
How to make your staycation sustainable
What do you look for in a staycation? Interesting destinations? Convenient travel? Affordable quality accommodation? How about sustainability?
An eco-friendly guide to London
Nowadays, sustainability is on everyone's minds. We're all working towards a better future - and our capital city is no exception.
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