Contact Us

How can we help?

To make, amend or cancel a booking, or find out answers to your questions and queries regarding your booking or stay.

All of the options to contact us are listed below:

Frequently Asked Questions

To see answers to common queries and frequently asked questions, click the button below.

Our FAQs

Making / Amending / Cancelling a booking

Book now via our website.

To cancel or amend your booking online, please login to your ‘My Travelodge’ account. Alternatively, if you do not have a ‘My Travelodge’ login, please click the ‘Manage my booking’ button below.

Manage my booking

To book via telephone, please call Central Reservations:

*Call charges apply. Calls cost 13p per minute plus your phone company’s access charge. Bookings made through the Central Reservations line are subject to a non-refundable booking fee of £2.50 per call.

Contact a hotel before you book

If you have a general query regarding a specific hotel or a request for during your stay please search for your chosen hotel via our website for their contact information and telephone number.

Find a hotel

Customer Services

If the above options aren’t suitable for your query, please contact our Customer Services team via the button below.

Contact us

Group Bookings

For bookings of 10 rooms or more, please click the ‘Group bookings’ button below or contact us via:

^Calls charged at your local rate.
Group bookings

Travelodge Business

If you have a Business Account or need to contact our Business team, please click the button below.

Contact the Business Team

Careers

For information on Careers at Travelodge, please visit our Careers website.

Travelodge Careers Site

Investors

For Investor Relations enquiries, please contact:

Unfortunately, we will not be able to respond to customer service queries from this address. Please use the link under the ‘Customer Services’ drop down for any customer service queries.

Still need help?

Alternatively, you can write to us on the below address:

Customer Services,
Travelodge Hotels Ltd,
Sleepy Hollow,
Aylesbury Road,
Thame,
Oxon,
OX9 3AT

Registered No: 769170
VAT No. 805367726

Careers

For information about careers at Travelodge and our current vacancies, please visit our Careers website.

Travelodge Careers

Pet-friendly hotels

Your loyal companions are more than welcome at our 600+ hotels across the UK, Ireland and Spain.

Check out our pet policy

Our rooms

At Travelodge your experience is important to us, so we’re making sure our rooms let you relax in king size comfort.

Explore our rooms