Business Model & Strategy

Our unique market proposition

We are committed to a clear and focused approach that creates value for our guests. By prioritising the best locations, operational excellence and customer satisfaction, we’ve established a robust foundation for sustainable growth. 

We are synonymous with well-priced quality travel

Our long-standing market presence, outstanding brand recognition and well-invested portfolio has positioned us as the leading brand in the sector we operate in of the UK hotel market – one of the largest and most resilient hotel markets in the world.

We offer customers a stay which is well-priced, well-located and that they can trust – with our diversified portfolio across the UK, Ireland and Spain.

In 2025, we also acquired a further office building at Liverpool Street in Central London for conversion to a hotel, following the 2024 acquisition at St Paul’s, with planning consents progressing for both sites. So far this year, we have opened one new traditional UK leasehold hotel in Stratford London, a prime location with 151 beds and a Bar Café. We expect to open four new hotels under its traditional leasehold model in 2026, and two leasehold rebrand hotels that Travelodge exchanged contracts for in 2025.

Well positioned for growth

Compelling Brand and Guest Proposition

Diversified customer base and advantageous business and leisure mix.

Continued to drive brand awareness with the ad campaign ‘Better Get A Travelodge’.

Significant Market Opportunity

Budget hospitality market resilient and underpenetrated. UK midscale and economy segment outperforming overall UK hotel market.

Clear Growth Strategy

Continue to invest in our ongoing hotel refit programme with over two-thirds of the room estate now featuring the new look and feel.

Attractive Market Position

Leading sector position driven by outstanding brand recognition, well-invested network of hotels, and sustained market performance throughout economic cycles.

Strong Management and Operation

Leading sector position driven by outstanding brand recognition, well-invested network of hotels, and sustained market performance throughout economic cycles.

Responsible
Business

Actionable sustainability plan integrated into business strategy.

Our Purpose

At Travelodge, our purpose is to help people to go and do their thing by being The Brilliant Base. We’re on a journey towards being The Brilliant Base for all of life’s occasions, from celebrating a birthday or visiting the kids at university, to taking a business trip or going to a concert. We concentrate on the essentials; providing our customers with a well-priced, well-located stay they can trust.

Travelodge is focused on its impact on the environment and its social responsibilities, so we’re doing all we can to be Inclusive, Caring and Conscious for a Better Future.

Inclusive

Ensuring we are accessible, inclusive and well-priced to our customers and colleagues.

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Caring

Creating a caring and healthy environment for our colleagues and customers and ensuring their wellbeing.

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Conscious

Being actively conscious of the waste we produce, the energy and resources we consume and our carbon emissions.

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