News Articles | September 21, 2022

Travelodge launches new sustainability plan – ‘Better Future’

Travelodge has recently officially launched its first sustainability plan which is titled ‘Better Future’.

The ambitious ‘Better Future’ plan defines the company’s KPI’s and performance targets with the aim for the group to create a route to become a net zero hotel operator and to be aligned to Science Based Targets (SBTI).  

Travelodge appointed the UK’s leading sustainability agency Simply Sustainable to help define its comprehensive sustainability programme. The group also involved its customers, colleagues, investors, landlords, suppliers, local authorities and local communities to ensure every aspect of the plan is rooted in the most important sustainability priorities of its stakeholders.

The Travelodge ‘Better Future’ programme supports the company’s core objective to provide affordable travel for everyone and is integrated with the wider business strategy. It outlines a clear sustainable vision with KPI’s to create a better future for customers, colleagues and the planet, and is underpinned by three core pillars.

The three pillars of the plan include: 

The vision to create a Better Future for Travelodge customers, colleagues and the planet is underpinned by three core pillars: Inclusive, Caring and Conscious.

Detailed below are Travelodge’s primary focuses under each pillar.    

Inclusive: Ensuring Travelodge is accessible, inclusive and affordable to its colleagues and customers.

  • Diversity & inclusion: Everyone should feel welcome and part of the Travelodge team
  • Social mobility: Allow our colleagues to learn more, earn more and belong

Caring: Creating a safe and healthy environment for our colleagues and customers, and ensuring their wellbeing.

  • Wellbeing: Improve the physical, emotional, financial and work wellbeing of our colleagues
  • Charity: Support our charity partners which are currently: Pennies and the British Heart Foundation    

Conscious: Being actively conscious of the waste we produce, the energy and resources we consume and our carbon emissions.  

  • Net zero: Reduce its energy consumption through energy efficiency projects. Migrate its residual supply to green sources and / or find other ways to offset any remainder
  • New builds and refurbishment programme: Build our new hotels and refurbish our existing hotels with sustainability as a key consideration  

To help create its Better Future plan, Travelodge appointed Simply Sustainable, an award-winning global management consulting specialist in ESG and sustainable business.

During the last 12 months, the group also consulted a wide range of stakeholders, which included landlords, investors, local authorities, developers, key suppliers and charity partners. Travelodge also surveyed over 40,000 of its business and leisure customers and their team of over 10,000 colleagues. This vital feedback helped the group to ensure that every aspect of their plan is rooted in the most important sustainability priorities of its stakeholders.   

To support the implementation of the Travelodge Better Future plan, the group has put into place a governance model with a steering committee to ensure effective monitoring and implementation of the plan. In addition, the group will also provide an annual Sustainability Report.

Jo Boydell, Travelodge, Chief Executive said: “As one of the UK’s largest hotel brands, we have always been committed to doing business responsibly. However, we know that there is more we need to do and we believe that sustainability has a critically important role to play in shaping the future of Travelodge. Today, we are proud to launch our new sustainability plan to create a ‘Better Future’ for our customers, colleagues and the planet.

“We are proud of the work that has gone into creating our Better Future plan. The plan has been designed to mark a step-change in our sustainability agenda and is fully integrated with our wider business strategy and our purpose – to provide affordable travel for everyone. Our KPIs and performance targets have been identified for their capacity to stretch and challenge us. We have a long road ahead of us to complete our route to becoming a net-zero hotel operator and continue our journey to make sustainable, affordable travel for everyone a reality.”

Nicola Stops, Simply Sustainable, Chief Executive said: “We are delighted to help accelerate Travelodge’s journey to become a more sustainable business. The group has always been committed to doing business responsibly and has launched a number of sustainable initiatives over the years, but now the ‘Better Future’ plan officially formalises the company’s approach with clear targets, KPIs and updates. Furthermore, the group’s clear vision of being inclusive, caring and conscious gives its stakeholder’s confidence they’re dealing with a business that takes care of its people, the communities it operates in and the planet and is constantly striving to become more sustainable.”

Detailed below are some examples of sustainable initiatives that Travelodge has already implemented

Modern LED lighting with motion-sensing controls has been installed in hotel public areas, and programmes are in progress to roll-out LED lighting in rooms and smart heating and cooling systems.

The new Travelodge budget-luxe design, which was launched in April this year, includes a number of sustainable initiatives. The new carpet is made from recycled fishing nets, which are part of a project supporting clean ocean initiatives and the carpet backing is also made of old plastic bottles. Other features include low energy lighting, motion sensing controls, dual-flush toilets and aerated showers and taps.

The company’s latest hotel opening, London Docklands Travelodge, is designed to an ‘Excellent’ BREEAM rating and has an Energy Performance Certificate (“EPC”) rating of A. The hotel utilises Air Source Heat Pumps to heat water, has solar panels on the roof and 50% of all car parking spaces offer electric vehicle charging.  

This year, Travelodge has partnered with the Purpose Coalition on a Levelling Up Impact Report.  This study will set out the group’s contribution to the UK levelling up agenda. Purpose Coalition is made up of the UK’s most innovative purpose-led leaders and organisations. The Levelling Up Impact Report will highlight the work Travelodge is already undertaking to deliver a positive impact on communities across the country within the architecture of the Purpose Goals, known as the Levelling Up Goals in the UK.

Travelodge has also appointed Disability Positive to advise on policy and training programmes to support customers living with disability and long-term health conditions and their families.