Jo Boydell, CEO of Travelodge, said:

“We are taking the report of an antisemitic message that appeared on the TV screen in a room in one of our hotels yesterday afternoon with the utmost seriousness. We were made aware of this late yesterday and launched an immediate investigation to understand how something like this could have happened. We are urgently investigating to get to the bottom of this as quickly as possible and have reported this matter to the Police. There is no place in society for antisemitism and we will not tolerate this in our hotels or in our wider business. In the meantime, we have now spoken with the customer in question and apologised unreservedly, and further apologise for any distress or concern caused to the wider Jewish Community.”