Our Leadership Team
Meet the leaders behind Travelodge’s success
Our experienced team blends industry wisdom with innovative thinking to guide our mission of providing exceptional value in hospitality.
Our Board of Directors
Stephen Shurrock
Stephen Shurrock was appointed as Chairman on 25 November 2025, having been a director since 30 January 2014.
Stephen Shurrock
Stephen Shurrock was appointed as Chairman on 25 November 2025, having been a director since 30 January 2014.
As CEO of Lebara Group, Stephen Shurrock is responsible for the operations across the Group and leading a team to deliver great value mobile services to its millions of customers. Lebara operates across a number of European countries and in the Middle East.
Prior to joining Lebara, Stephen was Chief Commercial Officer of Travelport where he led Travelport’s customer focused teams in Air, Agency, Hospitality and Digital Media. Travelport operates a travel commerce platform across the world. Prior to this, Stephen worked in the mobile telecoms sector for 15 years at O2/Telefonica. There he was the Chief Executive Officer of its consumer division across Europe and Latin America and focused on growing its digital businesses. Prior to that, he was the Chief Executive Officer of O2 Ireland and the Sales Director of O2UK.
Ray Reidy
Ray Reidy was appointed Interim Chief Executive on 20 August 2026, having been Chief Financial Officer since 7 April 2025
Ray Reidy
Ray Reidy was appointed Interim Chief Executive on 20 August 2026, having been Chief Financial Officer since 7 April 2025
Ray is an experienced CFO with a strong track record of delivery across different sectors and ownership structures, including RS Group plc and Mars Petcare.
Helen Normoyle
Helen Normoyle was appointed as a director on 1 January 2022 and is Chair of the Sustainability Committee.
Helen Normoyle
Helen Normoyle was appointed as a director on 1 January 2022 and is Chair of the Sustainability Committee. Helen is a highly experienced marketeer with 30 years’ experience in consumer marketing and market research across a range of sectors and geographies.
A graduate of the University of Limerick, she started her career with Infratest+GfK, based in Germany. From there she moved to Motorola, where she held a range of roles including Director of Global Consumer Insights and Product Marketing and Director of Marketing. After working in broadcast and telecoms regulation at Ofcom as the Director of Market Research, she held Marketing Director and Chief Marketing Officer roles at the BBC, DFS, Countrywide and Boots, where she was also the Chair and Director of the Boots Charitable Trust. Helen is the co-founder of My Menopause Centre and a Non-Executive Director at Sainsbury’s Bank. Helen was a Non-Executive Director on the Board of the Allied Irish Bank Group (AIB), Chair of the Sustainable Business Advisory Committee and member of the Nomination Committee and Technology & Data Advisory Committee. Helen has significant transformation and re-structuring experience in banking from her time on the Board of AIB during the post Financial crisis era.
Rachel Kentleton
Rachel Kentleton was appointed as a director on 1 November 2023 and is Chair of the Audit Committee.
Rachel Kentleton
Rachel Kentleton was appointed as a director on 1 November 2023 and is Chair of the Audit Committee.
Rachel is an experienced non-executive director and audit chair with significant experience in capital markets, finance, investor relations and strategy. She started her career at Unilever Plc and then held senior finance positions at National Westminster Bank Plc, Diageo Plc, SABMiller Plc and Easyjet Plc, before becoming Group Finance Director for Paypoint Plc. More recently, she was Chief Financial Officer for St. Modwen Limited, a homebuilding, regeneration and logistics business, and is currently Chief Financial Officer for UNDO Carbon Limited, on a part-time basis, and a Non-Executive Director of Jet2 Plc.
Rachel’s non-executive experience includes Non-Executive Director of NHS Property Services Limited and Non-Executive Director and Audit Committee chair for Persimmon Plc. She has been a Non-Executive Director and Audit Committee chair of Trustpilot Group Plc since February 2021.
Jon Zehner
Jon Zehner was appointed as a director of the Company on 23 March 2026 and is a member of the Audit Committee.
Jon Zehner
Jon Zehner was appointed as a director of the Company on 23 March 2026 and is a member of the Audit Committee. He brings over 40 years of experience in real estate capital raising, corporate finance, and strategic board leadership across Europe, the US, and Africa.
Jon recently retired from LaSalle Investment Management, where he served as Vice Chairman. In his more than 12 years at LaSalle his roles also included Head of Global Partner Solutions and Global Head of the Client Capital Group. Throughout his time at LaSalle, he was a member of the Global Management Committee. Prior to this, Jon spent 28 years at JPMorgan in a variety of roles including Global Head of Real Estate Investment Banking and Head of sub-Saharan Africa. He has lived and worked in New York, Johannesburg, and London.
Jon currently serves as an Independent Non-Executive Director of Vukile Property Fund (a Johannesburg Stock Exchange listed REIT) and Pradera Limited (a specialist investment manager dedicated to retail assets). He is also an Independent member of the College Council of King’s College, London and is the Chair of the University of Cambridge Land Economy Advisory Board.
He previously served as European Chair and a member of the Global Board of the Urban Land Institute (“ULI”) and was a co-Founder and Executive Committee Member of the European Public Real Estate Association (“EPRA”).
Jon holds an AB degree from Dartmouth and an MBA from Harvard.
Our Executive Committee
Ray Reidy
Ray Reidy was appointed Interim Chief Executive on 20 August 2026, having been Chief Financial Officer since 7 April 2025
Ray Reidy
Ray Reidy was appointed Interim Chief Executive on 20 August 2026, having been Chief Financial Officer since 7 April 2025
Ray is an experienced CFO with a strong track record of delivery across different sectors and ownership structures, including RS Group plc and Mars Petcare.
Steve Bennett
Steve joined Travelodge in February 2020.
Steve Bennett
Steve joined Travelodge in February 2020 having previously spent three years as Director of Property with Marks & Spencer plc, which included overseeing the group’s new store acquisition programme, refit investments, asset management and an international strategic review.
Earlier in his career, Steve held Property Director roles with Travis Perkins plc and Dixons Carphone plc, as well as new store development with Specsavers and the parent company of Superdrug, AS Watson.
Karen Broughton
Karen joined Travelodge in 2014.
Karen Broughton
Karen joined Travelodge in 2014, bringing a wealth of experience building brands, driving revenue growth through digital, sales and marketing strategies and transforming the customer experience. Karen has spent most of her career working within the leisure and hospitality sector across both the UK and international markets.
Before joining Travelodge Karen was a Board Director at the Money Advice Service (MAS). She began her career with British Airways where she held a range of senior positions responsible for the management of the British Airways brand, Service strategy and Club World.
Following British Airways Karen became Brand Director for the British Airports Authority (BAA), then Marketing Director at World Duty Free. On successful sale of the business she was part of the senior team responsible for the integration of the UK business with the global airport retailer Aldeasa, after which she became Global Communications Director.
Claire Good
Claire joined Travelodge in 2016.
Claire Good
Claire joined Travelodge in 2016 as Central Operations Director and led the transformation plan for hotel operations, as well as the delivery of the corporate productivity targets. Claire also contributed significantly to the company’s COVID-19 response plan and execution. Claire was then promoted to the role of Chief Operating Officer in January 2021.
Prior to joining Travelodge, Claire’s experience spanned over 20 years which included executing customer and commercial transformation programmes such as at HAL (Heathrow Airport Limited) with the opening of Heathrow’s new Terminal 2, and as Customer Experience Director for the mobile operator Everything Everywhere.