To make, amend or cancel a booking, or find out answers to your questions and queries regarding your booking or stay.
All of the options to contact us are listed below:
Make a booking
Amend or cancel a booking
General questions or enquires
Contact a hotel before you book
To book now via the website select below.
To book via telephone call Central Reservations:
Call charges apply*
To manage your booking online, select below and login to 'My Travelodge'. Alternatively, if you do not have a 'My Travelodge' login, you will need to use your booking confirmation number to login.
To speak to an advisor, please refer to the contact details on your confirmation email.
To see answers to common queries and frequently asked questions visit our support centre.
To speak to an advisor call Central Reservations:
Call charges apply*
To contact the hotel before you arrive select your hotel below.
If your query is related to a booking, please refer to your confirmation email for details on how to contact your hotel via telephone.
*Calls costs 13p per minute plus your phone company's access charge. Bookings made through the Central Reservations line are subject to a non-refundable booking fee of £2.50 per call.
For all customer service enquires please visit our support centre:
Alternatively you can write to us:
Customer Services, Travelodge Hotels Ltd, Sleepy Hollow, Aylesbury Road, Thame, Oxon, OX9 3AT.
If you have a complaint with us please contact us using the appropriate method above. If you remain unhappy you have the right to access the European Commission’s online dispute resolution portal using this link: www.ec.europa.eu/consumers/odr. You should note that any decision may not be binding and that neither we nor you are required to participate in online dispute resolution.
For Investor Relations enquiries, please contact: email@example.com - unfortunately we will not be able to respond to customer service queries from this address, please use the HELP button under Customer Services above.
For information about careers at Travelodge, please visit our careers website.