Coronavirus (COVID-19): Travelodge Update and your FAQs

As there are varying restrictions in different parts of the UK, please ensure you check the guidance or regulations applicable to you and your travel destination in England, Scotland or Wales before booking.

Open Hotels

The majority of our hotels are open, please see our Open Hotels page for the latest list of our open hotels.

A small number of our hotels will remain temporarily closed until further notice. We will be contacting all customers with affected bookings shortly. Please bear with us as we are working through impacted bookings in date order. Thank you for your patience and understanding.

Your safety is our priority

Our number one priority is the safety and security of our customers and teams, that's why we've created TravelodgeProtect+, our programme of cleaning and social distancing measures designed to keep our guests and teams safe. Find out more.

New bookings

Flexible Rate Bookings

Our Flexible rate offers the most freedom to change bookings. If you book a Flexible Rate, you can amend or cancel your booking for free up until 12:00 noon on the date of arrival and you'll receive a full refund for a booking cancellation. You can amend or cancel your booking by visiting the Manage Booking section of our website.

Saver Rate Bookings

We have temporarily waived our usual change fee for Saver Rate bookings until further notice allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

For more information, please see our Booking Terms and Conditions.

Food and beverage

We have temporarily closed our on-site Bar Cafe restaurant and bars until further notice. We're sorry for any inconvenience.

If you have stayed with us and had pre-booked and already paid for breakfast or dinner, please complete the Food and Beverage Form so we can refund you. Please bear with us as we're processing a high volume of refunds. Thanks for your understanding.

Important - Please do not complete the Form if you have not yet stayed with us.

FAQs

No. Some of our hotels are temporarily closed. Please see our Open Hotels page for more information.

We have temporarily closed our on-site Bar Cafe restaurant and bars until further notice. We're sorry for any inconvenience.

We request that customers follow the latest Government guidelines with regards to social distancing and contact with other people.

In line with Government guidelines it is mandatory for face coverings to be worn in all public areas in hotels. You do not need to wear a face covering in your bedroom.

We strongly advise that you follow Government guidelines which is to stay at home and not leave the household for 14 days. For the latest guidance: Click here.

For the wellbeing and safety of our hotel teams and customers we are requesting that anyone with COVID-19 symptoms does not enter any of our hotels. We strongly advise that you follow the Government guidelines: Click here.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

Saver rate bookings are non-refundable but can be amended allowing you to change your arrival date.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website.

Saver rate bookings are non-refundable. We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

Our booking policy only allows you to book 325 days in advance.

Saver rate bookings are non-refundable. We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

Saver rate bookings are non-refundable. We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

Saver rate bookings are non-refundable. We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

Saver rate bookings are non-refundable. We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your arrival date free of charge.

Amendments are subject to availability and must be on a like-for-like basis; this means the same rate type, same hotel and the same stay duration.

If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.

Amendments must take place prior to 12:00 noon on the original day of arrival.

Please be aware that booking policy only allows you to book 325 days in advance.

Please visit the Manage Booking section of our website to amend your booking.

If you booked a Flexible Rate, you can cancel your booking up until 12:00 noon on the date of arrival and receive a refund. You can cancel your booking by visiting the Manage Booking section of our website.

No, you won't need a different WiFi code, as the WiFi code in your original booking confirmation will transfer to your booking amendment.

You may change the arrival date, room type and/or guest name on a Saver Rate booking. It is not possible to amend your booking to a different hotel.

We have temporarily waived our usual change fee for Saver Rate bookings until further notice, allowing you to change your booking free of charge.