Coronavirus (COVID-19): Travelodge Update and your FAQs
Your safety is our priority
Our number one priority is the safety and security of our customers and teams. TravelodgeProtect+, our programme of measures designed to keep our guests and teams safe. Find out more.
Existing and New bookings
We strongly recommend that you check and are happy with the terms and conditions of the rate type you choose to book as we won't offer changes or refunds outside of the terms and conditions applicable to your chosen rate type. Our rate terms and conditions continue to apply unless we are obliged to close any of our hotels entirely or the Government requires us to refund certain customer groups.
Flexible Rate Bookings
Our Flexible rate offers the most freedom to change bookings. If you book a Flexible Rate, you can amend or cancel your booking for free up until 12:00 noon on the date of arrival and you'll receive a full refund for a booking cancellation. You can amend or cancel your booking by visiting the Manage Booking section of our website.
Saver Rate Bookings
Saver rate bookings are non-refundable.
You can amend the arrival date of your Saver Rate booking subject to availability, additional costs and change fee.
Amendments must be on a like for like basis; this means the same hotel, the same stay duration and the same rate type.
If the price for your new booking date is higher than your original booking date, you will need to make the additional payment to complete your booking.
Amendments must take place prior to 12:00 noon on the original day of arrival.
Please be aware that booking policy only allows you to book 325 days in advance.
Please visit the Manage Booking section of our website to amend your booking.
For more information, please see our Booking Terms and Conditions.
Our booking policy only allows you to book 325 days in advance.
No, you won't need a different WiFi code, as the WiFi code in your original booking confirmation will transfer to your booking amendment.